FAQ Page

1. How do I shop on valderax.com?

Shopping is very simple! Browse our website, select your favorite items, and click "Add to Cart" to proceed to checkout. Follow the on-screen instructions to complete your payment.

2. Can I modify my order?

Once an order is confirmed, we cannot modify its contents. If you need to change or cancel your order, please contact us as soon as possible, and this request must be made before the order ships.

3. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the country and region; please check at checkout for details.

4. How do I check my order status?

You can log in to your account to view your order status and history. If you are a guest shopper, you will receive an order confirmation via email containing tracking information.

5. What is my return policy?

If you are not satisfied with your purchase, you can request a return within 30 days of receiving the goods. The goods must be in their original condition and packaging. Please refer to our return policy for details.

Thank you for choosing valderax.com. We look forward to providing you with a great shopping experience! Please feel free to contact us if you have any further questions.